Report a Lost or Stolen MemberCard

MemberCards (ATM/Debit cards) can be blocked via MemberDirect® online banking using Lock'N'Block 

Online Banking Alert: Received an online banking alert and wondering what to do?

• during business hours please contact your branch directly - (506) 634-1263 or 1-800-963-4848 (select #0 to speak to an agent)
• outside of business hours please call 1-888-CREDIT-U (273-3488)

Report Lost or Stolen Cards

Debit Cards:

• during business hours please contact your branch directly - (506) 634-1263 or 1-800-963-4848 (select #0 to speak to an agent)
• outside of business hours please call 1-888-895-4897

Collabria Financial credit card:

• Canada and US 1-855-341-4643
• International 1-647-252-9564 (collect)