Report a Lost or Stolen MemberCard

MemberCards (ATM/Debit cards) can be blocked via MemberDirect® online banking using Lock'N'Block 

Alternatively, to report a lost/stolen MemberCard® (ATM Card) please call:

During regular business hours:
(506) 634-1263 or
1-800-963-4848 (select #0 to speak to an agent)

After regular business hours:
1-888-277-1043 (Canada Wide, Outside Canada & Continental USA)


Note:  the contact details above are for MemberCard (ATM/Debit) cards only.  Please see Lost/Stolen Credit Card to report a lost/stolen Collabria Credit Card.